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Returns & exchanges

What the public source store verifies — and what it does not publish — about returns on made-to-order goods.

Made-to-order reality

Every style in this catalog is manufactured to customer specification: custom colors, custom logos and custom size runs, approved against a free sample before production begins.

Published policy

Unverified on source · demo disclosure

The public source store does not publish a returns, refunds or exchanges policy page. Rather than invent one, this demo records the gap: return and remedy terms are agreed per contract and per approved sample.

If something is wrong

  • Contact buyer support: +1 (516) 923-0434 or lather@lathershopllc.com, Monday–Saturday 09:00–18:00, remote ops 24/7/365.
  • Reference your product code (e.g. LS - CTS-101) and approved sample.
  • Quality disputes are handled against the approved sample and published compliance frameworks.
Questions? Call +1 (516) 923-0434 or write to lather@lathershopllc.com.